When a Fisher & Paykel washing machine stops mid-cycle with a code on the display, that code is telling you something specific. The WH-series front-loaders show faults as "Err XX"; the AquaSmart and SmartDrive top-loaders display a plain number. Either way, each code corresponds to a particular component or system – drainage, heating, motor, and so on – rather than a vague general fault.
National Appliance Repairs services Fisher & Paykel washing machines across Melbourne, Sydney, Brisbane, Perth, and Adelaide, including the SmartDrive top-loaders still running in homes across Australia.
Front Loader vs Top Loader Error Codes
The format varies between ranges – "Err XX" on front-loaders, plain numbers on AquaSmart top-loaders – but the diagnostic logic is the same. This guide covers the four codes most commonly seen in Australian households: Err 37 (drainage), Err 75 (heating), Error 105 (motor communication), and Error 136 (motor failure).
For codes outside this list, the machine's service manual or a qualified technician is the right reference.
Fisher & Paykel Washing Machine Component Reference Values
Understanding these values helps when checking component resistance with a multimeter during diagnosis.
| Component | Reference Value |
|---|---|
| Heating Element | 30 Ω (±10%) |
| Temperature Sensor | 13 kΩ at 25°C |
| Pressure Sensor | 10–15 Ω |
| Door Lock (pins 1–2) | 190 Ω (±10%) |
| Drain Pump (from PCB connector) | 212 Ω |
| Motor (direct measurement) | 14 Ω |
| Motor (from PCB connector) | 28 Ω between all three phases |
| Water Inlet Valve | 3.6 kΩ (±10%) |
Err 37 – Drain Error
Err 37 is one of the most common Fisher & Paykel washing machine fault codes. The control module detected that the water level hasn't decreased during the draining phase.
Start with the drain pump filter – lint, coins, and debris accumulate there over time. With the filter cleared, check the drain hose for kinks and confirm the end isn't submerged in standing water at the standpipe. If the machine has drained but Err 37 persists, the pressure sensor may be sending a false "water still present" signal. Measure its resistance (10–15 Ω) and replace it if out of range.
Err 75 – Heating Error
Err 75 means the machine couldn't heat the water to the set temperature. The heating element is the most likely cause – it fails fairly often on front-loading Fisher & Paykel machines.
Check the element resistance first: it should read around 30 Ω (±10%). If it's within range, inspect the wiring harness for loose connectors and test the temperature sensor – measure resistance at room temperature and confirm it changes when exposed to heat. If element, sensor, and wiring all check out, the main PCB is at fault.
Error 105 – Communication Fault (Display Module / Motor Controller)
Error 105 indicates a communications timeout between the display module and the motor controller. The machine stops to avoid operating in an unknown state.
Disconnect the machine from power for 10 minutes – a transient glitch sometimes clears this way. If the code returns, the display module typically needs replacing. If a new display module doesn't resolve it, the motor controller is next; on some WH-series front-loaders the rotor position sensor is also implicated, so a thorough diagnosis covers all three.
Read the full Error 105 guide →
Error 136 – Motor Not Running
Error 136 means the motor isn't running. This code appears on AquaSmart top-load models and indicates the control module attempted to drive the motor but received no movement in response.
The first step is to unplug the machine and try rotating the wash basket by hand. If it won't turn freely, something is caught between the basket and the outer tub – clearing the obstruction may be all that's needed. If the basket turns freely, the drive motor itself has likely failed. Replacing the motor resolves the fault in most cases; if the same code persists after a motor replacement, the motor control module is the secondary source.
Read the full Error 136 guide →
Other Common Fisher & Paykel Washing Machine Codes
| Code | Meaning | Common Fix |
|---|---|---|
| Door Open Error | Door not latching / lock fault | Close door firmly; replace lock if needed |
| No Tap Error | Machine hasn't filled within 8 min | Check tap, hose, and inlet mesh filter |
| Err 10 | Temperature sensor open circuit | Test NTC resistance; replace if outside 13 kΩ at 25°C |
| Err 12 | Water overfill | Check inlet valve for continuous fill |
| Err 74 | Pressure sensor fault | Test resistance (10–15 Ω); replace if out of range |
| E7:00 | Motor speed out of sync | Check drum rotation; test motor phase resistance |
| E7:01 | Motor stall | Remove foreign objects; check bearings |
| E7:06 | Low supply voltage | Check mains supply is 174–264V AC |
Frequently Asked Questions
How do I find the error code on my Fisher & Paykel washing machine?
The code will appear on the display panel. On front-loading models it typically shows as "Err XX"; on top-loading AquaSmart models it displays as a number. If the display isn't working, some models have a diagnostic mode accessible via a button combination – check the service manual for your specific model.
What does Err 37 mean on a Fisher & Paykel washing machine?
Err 37 is a drain fault, meaning the control module detected that the water level didn't decrease during the drain phase. Start by cleaning the pump filter, then check the drain hose for kinks.
What does Error 136 mean on a Fisher & Paykel washing machine?
Error 136 means the motor isn't running on an AquaSmart top-loader. Try rotating the wash basket by hand first; if it's free, the drive motor has likely failed and needs replacing.
Can Fisher & Paykel error codes be cleared by resetting?
Unplugging the machine for a few minutes will sometimes clear a transient fault. However, if the same code reappears when the machine is restarted, the underlying component fault needs to be properly diagnosed and repaired.
How much does a Fisher & Paykel washing machine repair cost in Australia?
Costs vary depending on which component has failed. A drain pump replacement is typically at the lower end; a motor controller or PCB replacement sits higher. All repairs carried out by National Appliance Repairs are quoted upfront before any work begins, with a 12-month parts warranty.
Book a Fisher & Paykel Washing Machine Repair
Whether your machine is showing Err 37, Err 75, Error 105, Error 136, or another code entirely, National Appliance Repairs can diagnose and fix it. Their technicians work across all Fisher & Paykel models with genuine parts and same-day appointments available in most Australian metro areas. Call 1300 434 380 or book online.
