Excellent service from both technician and service manager. Appreciate how professionally repair and follow up call was executed.Technician knew his job
The technician provided some great advice about our fridge and checked it all out (didn’t actually need repair). We were happy with peace of mind it was all ok as it is about 11 years old now. He was friendly and professional. The staff assisting with booking were helpful, as we needed to move our appointment a bit later around something else. Would recommend.
Yes, use NWAR. These guys are solid. I have had to have a few appliances serviced over the past year and, as expected, the experiences were not always smooth. From a previous call I found NWAR to be professional, on time, and knowledgeable about my product and the fault. I was in need of a service just before Christmas and they were not only on time, they called to arrange a visit a day earlier. My problem was fixed, and we are back to happy wife, happy life!
Very professional from booking the service call to the successful repair. The repairman, Patrick was polite, cheerful and gave us welcome advice on using our dishwasher and washing machine to the best advantage. We are very happy indeed.
Easily accessible service during the week before christmas. Customer service said they would ring first and they did. Came when they said. Patrick was very professional, courteous and helpful.
Patrick was fantastic. He almost immediately knew what was wrong with the refrigerator. Was very personable and friendly. Highly recommend Nationwide Appliance Repairs
The service and repair that Nationwide performed on our Smasung fridge was first class. David's service over the phone was efficient and courteous, while Ahmed the technician arrived on time, very quickly identified the fault and soon had the fridge working again. The follow up from David was also very good
Nationwide fit us in as quickly as possible. The technician was knowledgable, courteous and effective. Our fridge was repaired and is working beautifully!
Great service from the word go - David my first contact was very helpful and professional. The repairman was skilled and honest in his opinion of the problems with our washing machine. I would definitely use this service again.
Marsh was fantastic! He went above and beyond installing our new oven, removing the old one and even fixing our old gas cooktop; when the new cooktop didn't fit. He gave some great of how we could proceed with installing the new cooktop, if we choose to in the future. John was also very helpful in the call centre. I called a number of times and every time he was very professional. I would highly recommend this service ( I would just recommend measuring your cooktop correctly e.g., from the base not the top). Thanks so much!
Good communication before & after by David in Customer Service . Daniel checked & inspected thoroughly & provided advice on how to prevent future problems .
John came to repair my Mother's oven. He fixed the issue straight away. He was honest and professional. Will be recommending him to others. Thanks again, John!
John from Nationwide fixed our LG washer this morning. He did a great job, really quick and a really nice guy. Fixed the washer in 10minutes. Excellent support from the Nationwide people too in booking this in and following up etc. I'd definitely use them again
Excellent experience all around. From booking , communication was smooth and straight forward.The technician was professional, on time and value for money.He had my dishwasher fixed in no time.Would warmly recommend this business to anyone needing electrical appliance fixed.regards Bianca
Technian was great helpful I thought it was fridge but it was in freezer area. Built up of ice. So didn't need repairing. Honest and a great company. Thank you
The two techs I’ve dealt with both did a great job. And when the dryer broke again 6 months later (different issue!!) they recognised me on the phone.straight away. Nice.Update: John and David were very helpful with a more recent washing machine repair.
David and Lee are promoting and on time and keep update the situation which present professional manner to their jobs and customer, thank you and happy with the service
Nationwide Appliance Repairs sent someone out to assess the issue two days after I called,. Damien managed to fix both issues within 30 minutes. He was very efficient and knowledgeable.
Nationwide had a technician out to see us within 24 hours. I was contacted before they arrived and the issues with our SMEG oven were diagnosed and repaired quickly.
Very happy with the service from the booking right through to the Technician who arrived to repair our wash machine.I thought the pricing was reasonable and knowing what it was going to cost upfront was a relief.
Ahmet the technician gave good advice about my dishwasher and showed me how to use my 'old school' dishwasher..David followed up a call for sorting everything out.
My gas oven wasn't work properly I called Nationwide Appliance Repairs and within 2 days they sent me a technician who identified the issue in few minutes and fixed the problem. He arrived on time and finished the repair in few minutes and spent a few minutes to make sure there is no further issue with the oven and charged as per the normal service call fee. I am very happy with the service and will use their service again.
Fantastic experience with John today! He was super efficient with the work and was more than happy to come out last minute to service my oven and dishwasher. Very happy. Would recommend!
