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Smeg Gas Cooktop

Cooktop Repairs

Expert cooktop repair for all types and brands. Book same-day appointments (subject to availability) and enjoy upfront pricing with no hidden costs – first 30 minutes of labour included in service fee.

Key Takeaways

  • Cooktop faults – uneven heating, faulty ignition, broken burners, or electrical issues – make cooking unreliable and unsafe if not professionally addressed.
  • Gas and electric cooktops require different expertise; our technicians are trained across both types and all major brands.
  • Quick diagnosis and repair mean you’re back to normal cooking faster; many cooktop repairs are completed within hours if stock parts are available.
  • Every repair comes with comprehensive protection: 12 months on parts and 3 months on labour, ensuring reliability after service.
  • Same-day appointments are often available (subject to availability), with our technicians qualified to service domestic and commercial cooktops across Australia.

SIGNS YOU NEED TO BOOK A CALL WITH US

Signs You Need Cooktop Repair

If your cooktop is showing any of these warning signs, it’s time to call a professional.

  • Electric Elements Not Heating
  • Uneven Heat Distribution
  • Ignition System Failing
  • Surface Cracks or Damage
  • Gas Burners Won't Light
  • Induction Burners Not Working
  • Burner Keeps Going Out
  • Control Knobs or Switches Broken
national appliance repairs across VIC, NSW, QLD, SA & WA

How It Works

Our Cooktop Repair Process

  1. 1

    BOOK YOUR APPOINTMENT

    Contact us at 1300-434-380. We’ll note your problem, confirm availability, and schedule a time that suits you.

  2. 2

    ARRIVAL & ASSESSMENT

    Your technician inspects the appliance thoroughly. If we have the part in stock, you get an instant quote. Otherwise, we’ll send a detailed written quote after assessment.

  3. 3

    APPROVAL

    For in-stock parts, your technician explains costs and gets approval on the spot. For sourced parts, you receive a full quote. Approve and we order parts with no extra service call fee.

  4. 4

    REPAIR

    We use genuine or manufacturer-recommended parts and approved repair methods. Most repairs completed same-day when parts are available. No additional call-out charge for second visits.

  5. 5

    TESTING & HANDOVER

    Your technician demonstrates the repair, answers questions, and provides a detailed invoice with warranty details.

Why Choose us?

Why Choose National Appliance Repairs for Your Cooktop?

National Appliance Repairs is Australia's trusted partner for appliance repair services. With over 15 years of industry experience, we've built our reputation on honest pricing, rapid response times, and lasting solutions.

  • Same-Day Service*

    *(Subject to availability)

    No long waits. We schedule repairs for your convenience, often on the same day you call.

  • 12-Month Parts + 3-Month Labor Warranty

    Every repair backed by our comprehensive warranty – 12 months on part, 3 months on labour.

  • Australia-Wide Service

    We service Melbourne, Sydney, Brisbane, Adelaide, and Perth. Not sure if we can reach you? Give us a call to check!

  • All Domestic & Commercial Brands

    We service major domestic and commercial kitchen and laundry appliance brands and models.

national appliance repairs across VIC, NSW, QLD, SA & WA
  • Upfront Pricing

    We provide clear, upfront pricing before any work begins. Service call rates vary by appliance type and brand, with labour and parts quoted and approved before we proceed.

  • Fully Qualified Technicians

    All our fully qualified, in-house trained technicians carry genuine, high-turnover parts for major brands in their vans.

  • Repair or Replace – We Handle Both

    If replacement is the best option, we supply, install and remove your appliance, so you get a seamless, hassle-free experience.

  • Authorised Service Agents

    We’re authorised service agents for 30+ major appliance brands. Every repair follows manufacturer-recommended processes and standards, regardless of brand.

Client Testimonials

Thousands of Australian families trust National Appliance Repairs. Here's why.

Ian Bullimore
1 day ago
Very professional, responsive and polite. G Kept me upto date at each stage Service was great
Legacy Stays
1 day ago
Adam was amazing! He was very patient and worked efficiently to find the problem and fix it in no time. Highly recommend. Thank you Adam!
Freezer seems to be working better than before it was repaired. Great service.
Anup was very friendly and professional. He even looked at another appliance for us while he was here to fix our dishwasher. Nhe went above and beyond expectations
Perry Heaton
2 days ago
Great result. Got my wine fridge up and running in a single visit. The team worked out the problem pretty quickly and as they had the parts needed in the van, were able to rectify the problem. Huge thanks and I would be happy to use them again.
Photo from customer review
The professional service provided to resolve the issues with the kitchen Rangehood was truly outstanding. Everything was handled with great care and expertise to ensure the equipment operates perfectly. Benjie and Ashwin was remarkable and efficient in identifying the issue and repairing. It is a pleasure to recommend such reliable and high-quality work to anyone in need of similar assistance.
Vagai Toloa
3 days ago
very good service
Photo from customer review
Dan was professional and did a good job.
Joe Lubman
1 week ago
Benji was fantastic! He helped us identify the problem and gave us confidence through his thorough testing and clear explanations. Thanks so much for your help, Benji!
Photo from customer review
C cooper
1 week ago
Very knowledgeable and fantastic work, will use again
Matt Hammett
1 week ago
Great experience, Mick was very knowledgable and helpful
Bill Hanscombe
1 week ago
Good job done by Jimmy and Bengie.
Andrew Thexton
1 week ago
Very professional!
Photo from customer review
Vanessa Harm
1 week ago
The technician who inspected my leaking washing machine was extremely helpful and found the issue quickly. Was a pleasure to deal with him.
Radek
1 week ago
Appliance repair service as expected.
Mary Drossos
1 week ago
Alex was great, at picking up our coffee machine and delivering it to us in perfect condition. He was on time, professional and didn’t leave until we were satisfied that our machine was in order. Would highly recommend Alex and Nationwide appliance repairs.
Photo from customer review
Dan was very helpful, efficient and friendly. Thank you!
Photo from customer review
Kristen Ripper
2 weeks ago
Office staff were very efficient with bookings.
Photo from customer review
David Hughes
2 weeks ago
quick and efficient
Ashley Patterson
2 weeks ago
Comprehensive service and price matching
Liv Coral
2 weeks ago
Fixed machine, competitive price, friendly service, Anup did a good job.
Caleb Scotson
2 weeks ago
Fantastic service from Benjie and Ashwin
Photo from customer review
David Strangward
2 weeks ago
Excellent service turned up on time, efficient work, polite and tidy job
Marija Mudri
2 weeks ago
Josh was great. Quick easy fix.
Adam came to fix our Liebherr refrigerator very happy with his service!
Photo from customer review

Problems

Common Cooktop Problems We Fix

Cooktop problems are diverse, but our technicians have expertise across all common issues. Below are the problems we repair most frequently.

Common Causes:

  • Failed igniter, faulty spark module
  • Failed heating element
  • Faulty thermostat
  • Damaged element
  • Faulty thermostat
  • Spark module defect

Symptoms:

  • Click but no ignition
  • Element doesn't glow
  • Burner won't activate
  • Hotspots on cooktop
  • Safety shutoff activating
  • Clicking noises but no spark
Call: 1300 434 380

What we repair

Types of Cooktop We Repair

We repair all cooktop types with the same expertise and care.

  • Gas Cooktops

    Natural gas and LPG models, including built-in and freestanding configurations. We handle ignition systems, burner valves, flame supervision, and gas connections.

  • Electric Cooktops

    Coil elements, smooth glass, and ceramic cooktops. We repair element coils, switches, thermostats, and wiring for consistent heating.

  • Induction Cooktops

    Modern induction models using electromagnetic technology. We diagnose and repair induction coils, temperature sensors, and electronic controls.

  • Dual Fuel Cooktops

    Gas cooktops with electric ovens below. We service both gas burner systems and electric components working together.

  • Commercial Cooktops

    Heavy-duty commercial gas cooktops for restaurants and hospitality venues. We understand the demands of professional kitchen equipment.

  • Modular Cooktops

    Customisable cooktop arrangements with different burner types combined. We repair individual components while maintaining system compatibility.

FAQS

Cooktop Repair Questions

Can you repair my cooktop if it's still under warranty?

Yes. We can repair cooktops still under manufacturer’s warranty. For the repair to be covered under warranty, contact the manufacturer directly and request a work order confirming warranty coverage and authorisation. Once we receive the valid work order, we’ll proceed with the warranty repair.If you prefer to proceed without a manufacturer’s work order, we’re happy to repair your cooktop on a chargeable basis. Either way, our repairs won’t void your manufacturer’s warranty when carried out to manufacturer repair standards.

How much does a cooktop repair typically cost?

Cooktop repair costs vary depending on the specific issue. Burner element replacements and igniter repairs typically run lower, while control panel replacements or induction system repairs can be more substantial. The best way to get an accurate quote is to call us on 1300-434-380 for a free phone consultation. We’ll discuss your issue and provide ballpark costs before scheduling your appointment.

Can you fix my cooktop today?

We aim to complete most cooktop repairs same-day when parts are in stock, especially for common issues like igniter replacement or element repair. Call us immediately on 1300-434-380 and we’ll assess whether same-day repair is possible for your specific issue. For urgent situations, we prioritise next-day appointments.

Is my cooktop safe to use with a broken burner?

Safety depends on the specific issue. If a gas burner won’t light, it’s generally safe to use other burners, though we recommend getting it fixed promptly. If there are signs of gas leaks or electrical issues, do not use the cooktop and call us immediately for urgent service. Our technicians will assess safety during inspection.

Why does my cooktop need a professional? Can't I fix it myself?

Gas cooktops involve flammable fuel lines and safety valves—attempting DIY repairs risks gas leaks, burns, and explosions. Electric and induction cooktops involve high-voltage electrical systems with serious shock hazards. Professional repair ensures your safety, maintains warranty coverage, and restores proper operation. Our technicians are trained on all cooktop types and carry genuine parts.

How long does a typical cooktop repair take?

Most cooktop repairs take 1-2 hours if parts are in stock. Simple repairs like igniter replacement or element swap may be faster. Complex repairs involving control panels or gas lines can take longer. We’ll provide a time estimate during your assessment.

Can you install a new cooktop if mine can't be repaired?

Yes. If replacement is the best option, we supply, install, and remove your old cooktop, so you get a seamless, hassle-free experience. We can discuss cooktop options and pricing during your service call.

Contact us

  • Same-Day Repairs Available *subject to availability
  • 12-month parts warranty | 3-month labor warranty
  • Servicing Australia since 2009

Call Us: 1300 434 380

or leave a message using the form below

    Call Us: 1300 434 380

    or leave a message using the form below

      1300 434 380