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Austune Refrigeration Repair | National Appliance Repairs

Your Austune fridge or freezer keeps food safe. One moment it's maintaining perfect temperature, the next it's warming up and you're watching stock go bad. In a restaurant, hotel, or supermarket, a broken fridge isn't just an inconvenience — it threatens your business. Austune has been supplying Australian commercial refrigeration for over 30 years. We've been repairing their units across the country just as long. We know how to get you back to proper cooling fast.

About Austune Commercial Refrigeration

Austune: Australian Commercial Refrigeration Built for Australian Conditions

Austune is Australia's leading importer of commercial refrigeration. The brand recognized that Australian businesses needed refrigeration equipment built to handle local climate conditions — heat, humidity, dusty environments. Rather than rely solely on imported equipment, Austune sourced and adapted commercial refrigeration systems specifically for Australian conditions.

The company has over 30 years of industry experience. They supply restaurants, hotels, supermarkets, butcher shops, catering businesses, and major hospitality chains. Austune combines European-style sleek design with exceptional durability. The equipment is designed to be attractive — because it sits in customer-facing areas — while remaining tough enough to handle 24/7 operation in demanding kitchens.

Austune offers a full Australia-wide parts and labour warranty. They've built a service network across the country. The brand is trusted because it delivers on reliability and because when something does go wrong, Austune customers can get genuine parts and experienced service.

What We Repair: Austune Refrigeration Equipment

  • Underbench Fridges

    Compact units that fit under work surfaces or benches. Stainless steel construction. Glass or solid doors. Used in prep areas, pizza stations, and bar backs. We repair cooling failures, door seal issues, and temperature control problems.

  • Upright Display Fridges

    Glass-door units for displaying drinks, prepared foods, and products to customers. Larger capacity than underbench models. Used in supermarkets, delis, and convenience stores. We handle temperature sensor failure, compressor issues, and seal leaks.

  • Walk-In Coldrooms

    Large refrigerated spaces built on-site or prefabricated. Used in commercial kitchens for bulk storage. We repair compressor failures, thermostat issues, and evaporator problems.

  • Reach-In Fridges and Freezers

    Commercial workhorse units. Often two or three doors. Heavy-duty construction. Used in busy kitchens. We service cooling failures, electrical issues, and mechanical wear.

  • Blast Chillers

    Specialized equipment that rapidly cools food from cooking temperature to safe storage temperature. Used in catering, restaurants, and food production. We repair compressor issues, temperature control failure, and sensor malfunction.

  • Prep Tables with Refrigeration

    Work surface with refrigerated storage underneath. Used for sandwich prep, salad preparation, and ingredient organization. We handle cooling problems and seal failures.

  • Ice Makers

    Standalone or built-in ice machines for high-volume kitchens. We repair compressor failure, water supply issues, and ice production problems.

  • Display Cabinets

    Refrigerated units with angled glass tops for showcasing products. Used in bakeries, delis, and prepared food areas. We service cooling issues and seal leaks.

When Austune Refrigeration Breaks Down: Common Problems We Fix

Our Solution: Austune Refrigeration Repair That Works

When you call about a failing Austune unit, we know time matters. Cold food storage is critical. You can't wait weeks for a repair.

You describe the problem. We ask about the model, when it started failing, and whether it's losing temperature gradually or suddenly. Then we schedule a visit— same-day if possible given the urgency of your situation.

Our technician arrives with Austune knowledge and parts for common refrigeration repairs. They inspect the unit systematically— checking thermostat sensors, testing the compressor, examining door seals, checking refrigerant levels if appropriate. If the part is in the van, they quote immediately. If sourcing is needed, they provide a written estimate before ordering.

Most Austune repairs wrap up same-day when parts are available. We use genuine Austune parts or approved alternatives that meet manufacturer specifications. Every repair is backed by a 12-month parts warranty and 3-month labour warranty.

Call us at 1300 434 380

Why Choose us?

Why Choose National Appliance Repairs for Austune Refrigeration

National Appliance Repairs is Australia's trusted partner for appliance repair services. With over 15 years of industry experience, we've built our reputation on honest pricing, rapid response times, and lasting solutions.

  • Same-Day Appointments Available (Subject to availability)

    No long waits. We schedule repairs for your convenience, often on the same day you call.

  • Fixed-Price Quotes

    We provide clear, upfront pricing before any work begins. Service call rates vary by appliance type and brand, with labour and parts quoted and approved before we proceed.

  • 12-Month Warranty

    Every repair backed by our comprehensive warranty – 12 months on part, 3 months on labour.

  • Urgent Repairs

    We service Melbourne, Sydney, Brisbane, Adelaide, and Perth. Not sure if we can reach you? Give us a call to check!

  • Repair or Replace – We Handle Both

    We service major domestic and commercial kitchen and laundry appliance brands and models.

  • Authorised Service Agents

    We service major domestic and commercial kitchen and laundry appliance brands and models.

  • Fully Qualified Technicians

    All our fully qualified, in-house trained technicians carry genuine, high-turnover parts for major brands in their vans.

  • Australia-Wide Metro Coverage

    We service Melbourne, Sydney, Brisbane, Adelaide, and Perth. Not sure if we can reach you? Give us a call to check!

  • Live Office Support

    Our office team is available Monday to Friday, 8:30 AM–7:00 PM, and Saturday, 8:30 AM–4:30 PM, to book repairs, confirm availability, or answer questions.

  • Honest, On-site Advice

    Sometimes repair isn't the best option. We’ll tell you if replacement is smarter.

  • All Domestic & Commercial Brands

    We service major domestic and commercial kitchen and laundry appliance brands and models.

Nationwide Appliance Repairs technicians during a training session

Client Testimonials

Client Testimonials

Thousands of residents and business owners have trusted National Appliance Repairs to repair their Astune appliances. Here's why.

Michelle W
12 hours ago
Mick was great, very professional and got the job (oven repair) done quickly. He was also very polite and I appreciated his explanation on what the problem was and how he fixed it. Highly recommend!
Matt Hammett
1 day ago
Good experience, friendly team, thanks team 👍🏼
Ian Bullimore
3 days ago
Very professional, responsive and polite. G Kept me upto date at each stage Service was great
Legacy Stays
3 days ago
Adam was amazing! He was very patient and worked efficiently to find the problem and fix it in no time. Highly recommend. Thank you Adam!
Freezer seems to be working better than before it was repaired. Great service.
Anup was very friendly and professional. He even looked at another appliance for us while he was here to fix our dishwasher. Nhe went above and beyond expectations
Perry Heaton
3 days ago
Great result. Got my wine fridge up and running in a single visit. The team worked out the problem pretty quickly and as they had the parts needed in the van, were able to rectify the problem. Huge thanks and I would be happy to use them again.
Photo from customer review
Ron Maxwell
4 days ago
Happy with the service and cost
The professional service provided to resolve the issues with the kitchen Rangehood was truly outstanding. Everything was handled with great care and expertise to ensure the equipment operates perfectly. Benjie and Ashwin was remarkable and efficient in identifying the issue and repairing. It is a pleasure to recommend such reliable and high-quality work to anyone in need of similar assistance.
Vagai Toloa
5 days ago
very good service
Photo from customer review
Dan was professional and did a good job.
Joe Lubman
1 week ago
Benji was fantastic! He helped us identify the problem and gave us confidence through his thorough testing and clear explanations. Thanks so much for your help, Benji!
Photo from customer review
C cooper
1 week ago
Very knowledgeable and fantastic work, will use again
Matt Hammett
1 week ago
Great experience, Mick was very knowledgable and helpful
Bill Hanscombe
1 week ago
Good job done by Jimmy and Bengie.
Andrew Thexton
1 week ago
Very professional!
Photo from customer review
Vanessa Harm
1 week ago
The technician who inspected my leaking washing machine was extremely helpful and found the issue quickly. Was a pleasure to deal with him.
Radek
2 weeks ago
Appliance repair service as expected.
Mary Drossos
2 weeks ago
Alex was great, at picking up our coffee machine and delivering it to us in perfect condition. He was on time, professional and didn’t leave until we were satisfied that our machine was in order. Would highly recommend Alex and Nationwide appliance repairs.
Photo from customer review
Dan was very helpful, efficient and friendly. Thank you!
Photo from customer review
Kristen Ripper
2 weeks ago
Office staff were very efficient with bookings.
Photo from customer review
David Hughes
2 weeks ago
quick and efficient
Ashley Patterson
2 weeks ago
Comprehensive service and price matching
Liv Coral
2 weeks ago
Fixed machine, competitive price, friendly service, Anup did a good job.
Caleb Scotson
2 weeks ago
Fantastic service from Benjie and Ashwin
Photo from customer review

FAQS

Frequently Asked Questions About Austune Refrigeration Repair

How do you test if an Austune fridge is actually losing refrigerant?

We use pressure gauges to check the system. If pressure is low and the unit isn't cooling, leakage is likely. Some leaks are small and slow— you might go months without noticing. We detect and repair them.

Can you just refill refrigerant without finding the leak?

We could, but it's temporary. Refrigerant leaks recur within weeks or months. We locate the leak, repair it, then refill. It costs more upfront but saves you repeated service calls.

What happens if an Austune door gasket tears slightly but still seals?

Minor tears might seem fine but they spread over time. Heat creeps in, your compressor works harder, and eventually the seal fails completely. We recommend replacement while the tear is small rather than waiting for total failure.

Do Austune underbench fridges hold temperature differently than upright models?

Not really — both use thermostats and compressors. The main difference is airflow design. We service both the same way, just accounting for their different layouts during repair.

Is it worth replacing a thermostat sensor in an old Austune unit?

Usually yes. A sensor replacement might run $250-$400. It's cheap insurance against temperature fluctuations that could spoil food worth hundreds. We'll assess your unit's age and advise.

Contact us

Book Your Austune Refrigeration Repair Today

Get your Austune refrigeration fixed today. Same-day service available in many areas with transparent pricing, qualified technicians, and warranty protection.

Call us on 1300 434 380

Or leave a message using the form below.

  • Same-Day Repairs Available *subject to availability
  • 12-month parts warranty | 3-month labor warranty
  • Servicing Australia since 2009

Call Us: 1300 434 380

or leave a message using the form below

    Call Us: 1300 434 380

    or leave a message using the form below

      1300 434 380