Apuro Commercial Catering Equipment Repair | National Appliance Repairs
For over 18 years, Apuro has been the trusted name in robust, affordable gas and electric professional catering appliances. From benchtop convection ovens and contact grills to meat slicers, planetary mixers, soup kettles, rice cookers, and induction cooktops -- Apuro equipment fills mobile food trucks, cafes, hotels, restaurants, schools, hospitals, and care homes across Australia.
Apuro builds commercial equipment with professional-grade durability at entry-level pricing. When an Apuro oven won't heat, a mixer stops working, or a rice cooker fails, your service stalls. National Appliance Repairs brings 15+ years of experience repairing Apuro benchtop and small-footprint catering equipment.
15+ Years of Expert Service
Thousands of appliances repaired completed across domestic and commercial appliances nationwide.
Same-Day Repairs Available
Book an appointment on the same day you call. Fast turnaround when parts are in stock.
12M warranty on parts & 3m warranty on labour
Every repair backed by comprehensive warranty coverage – 12 months on parts, 3 months on labour.
About Apuro
Apuro is widely considered a founding name in robust gas and electric professional catering appliances. With over 18 years of continuous innovation and market presence, Apuro has earned the trust of commercial kitchen operators across Australia, New Zealand, and beyond.
The company's philosophy combines professional-grade engineering with accessible pricing -- enabling growing businesses, food trucks, and hospitality operators to invest in reliable equipment without the premium price tag of luxury brands. Apuro invests continuously in new products and innovations, making equipment easier to use, more energy-efficient, and better value.
All standard Apuro products carry a 2-year manufacturer warranty, backed by a comprehensive range of spare parts and accessories available through authorized distributors.
Apuro Product Categories
Benchtop Ovens
Convection ovens, pizza ovens, and baking ovens designed for compact kitchen spaces. Electric and gas models available.
Cooking Equipment
Contact grills, griddles, induction cooktops, and fryers for rapid food preparation and service cooking.
Food Preparation
Meat slicers, planetary mixers, food processors, and preparation stations for high-volume ingredient prep.
Rice & Soup Equipment
High-capacity rice cookers (manual and electronic) and soup kettles for volume food holding and service.
Beverage Equipment
Commercial coffee machines, bar blenders, and milkshake mixers for café and bar service.
Specialty Equipment
Crepe makers, ice cream machines, chocolate fountains, and vacuum sealers for specialized menus and food preservation.
Heating & Display
Heated food displays, heat lamps, and warming solutions for finished product merchandising and holding.
Other Appliances
Bain maries, sandwich presses, pasta cookers, and a diverse range of single-purpose cooking equipment.
What We Repair
National Appliance Repairs handles the full range of Apuro equipment:
Benchtop Ovens
- Heating elements, thermostats, temperature controls, interior racks and shelves, door seals and hinges, ventilation systems, and electrical connections.
Contact Grills & Griddles
- Heating plates, thermostatic controls, mechanical switches, electrical connections, and wear components.
Induction Cooktops
- Induction coil systems, power controls, temperature sensors, and electrical circuits. Induction equipment requires specialized diagnostics.
Fryers
- Heating elements, thermostatic controls, temperature sensors, baskets and supports, filtration systems, and electrical connections.
Meat Slicers
- Blade systems, feed mechanisms, thickness controls, mechanical transmission, safety switches, and motor assemblies.
Planetary Mixers
- Motors, gear systems, bowl and paddle systems, mechanical controls, and safety interlocks.
Rice Cookers
- Heating elements, thermostatic controls, steaming baskets, mechanical switches, and electrical systems.
Soup Kettles
- Heating elements, thermostats, mechanical stirrers, drain systems, and electrical connections.
Coffee Machines
- Group head seals, heating elements, pumps, steam wand systems, portafilter mechanisms, and electrical controls.
Blenders & Mixers
- Motors, jar systems, blade assemblies, control switches, and mechanical transmission.
Electrical Systems
- Controls, timers, switches, thermostats, and safety cutoffs across all appliances.
Mechanical Components
- Fasteners, seals, hinges, and wear parts.
Common Problems with Apuro Equipment
Benchtop oven won't heat or heats slowly
- Failed heating element, faulty thermostat, temperature sensor drift, or defective power supply connection. More common in older units after years of continuous service.
Uneven heating in oven
- Blocked air vents (convection models), damaged heating element, or thermostat malfunction.
Contact grill/griddle not reaching temperature
- Failed heating plate, thermostat malfunction, or electrical connection issue.
Induction cooktop not heating
- Induction coil failure, power control malfunction, or incompatible cookware (though Apuro cooktops usually work with standard stainless steel).
Fryer won't heat or loses temperature
- Failed heating element, thermostatic control malfunction, thermostat drift, or electrical fault.
Meat slicer blade dulls quickly or doesn't cut cleanly
- Blade wear, improper sharpening, feed mechanism misalignment, or internal component damage.
Mixer won't start or runs sluggishly
- Motor failure, broken gears, mechanical blockage, electrical connection issue, or worn transmission.
Rice cooker won't heat or cooks inconsistently
- Failed heating element, faulty thermostat, water damage to electronics, or mechanical switch failure.
Coffee machine won't produce steam or water
- Pump failure, heating element issue, blocked grouphead, or water supply problem.
Blender motor weak or doesn't start
- Motor bearing wear, broken blade assembly, electrical connection failure, or control switch malfunction.
Electrical intermittency
- Loose connections, corroded terminals, water damage to control board, or failing switches.
Our Solution
When your Apuro equipment fails, we follow a systematic repair process:
How It Works
Our Repair Process
BOOK YOUR APPOINTMENT
Contact us online or by phone at 1300-434-380. Our team will note down your appliance problem, confirm availability, and schedule an appointment that suits you.
ARRIVAL & ASSESSMENT
Your technician inspects the appliance thoroughly. If we have the part in stock, you get an instant quote. If we need to source it, we'll send a detailed written quote after assessment.
APPROVAL
For parts we carry, your technician explains costs and gets your approval on the spot. For parts we source, you receive a full written quote. Approve it, arrange payment, and we order parts and schedule your return visit – with no extra service call fee.
REPAIR
We use genuine or manufacturer-recommended parts and approved repair methods to get your appliance working again. Most repairs are completed on the same day when parts are available. Need a second visit? No additional call-out charge – just the approved parts and labour.
TESTING & HANDOVER
Your technician explains what was fixed, demonstrates how your appliance operates, and answers any questions. You'll receive a detailed invoice showing the work completed and your warranty details.
Why Choose us?
Why Choose National Appliance Repairs for Apuro Equipment
National Appliance Repairs is Australia's trusted partner for appliance repair services. With over 15 years of industry experience, we've built our reputation on honest pricing, rapid response times, and lasting solutions.
Same-Day Appointments Available (Subject to availability)
No long waits. We schedule repairs for your convenience, often on the same day you call.
Fixed-Price Quotes
We provide clear, upfront pricing before any work begins. Service call rates vary by appliance type and brand, with labour and parts quoted and approved before we proceed.
12-Month Warranty
Every repair backed by our comprehensive warranty – 12 months on part, 3 months on labour.
Urgent Repairs
Appliance breakdown? We offer priority repair appointments, including limited urgent repairs, subject to technician availability and location. Call 1300-434-380 now to check availability and secure your next appointment.
Repair or Replace – We Handle Both
We service major domestic and commercial kitchen and laundry appliance brands and models.
Authorised Service Agents
We service major domestic and commercial kitchen and laundry appliance brands and models.
Fully Qualified Technicians
All our fully qualified, in-house trained technicians carry genuine, high-turnover parts for major brands in their vans.
Australia-Wide Metro Coverage
We service Melbourne, Sydney, Brisbane, Adelaide, and Perth. Not sure if we can reach you? Give us a call to check!
Live Office Support
Our office team is available Monday to Friday, 8:30 AM–7:00 PM, and Saturday, 8:30 AM–4:30 PM, to book repairs, confirm availability, or answer questions.
Honest, On-site Advice
Sometimes repair isn't the best option. We’ll tell you if replacement is smarter.
All Domestic & Commercial Brands
We service major domestic and commercial kitchen and laundry appliance brands and models.
Client Testimonials
Here’s What Our Customers Say
Thousands of commercial kitchen operators trust National Appliance Repairs with servicing their Apuro equipment. Here's why.
FAQS
Answers to Your Repair Questions
How often should Apuro equipment be serviced?
Heavy-use operations benefit from quarterly inspections: heating element testing, thermostat calibration, mechanical component verification, and electrical connection checks. Annual cleaning and maintenance extends equipment life significantly.
Can you repair older Apuro equipment?
Yes. Apuro equipment is built for durability at accessible pricing. We service units across their 18+ year history. If the unit is sound and core components aren't severely corroded, repair is usually economical.
What's the typical cost of a repair?
Depends on the failure. A thermostat replacement, $200--400. A heating element, $250--500. A motor, $300--700. A blade sharpening service, $100--200. We provide transparent estimates before work.
Do Apuro products have warranty?
Standard Apuro products carry a 2-year manufacturer warranty. We can facilitate warranty claims if equipment is registered and service records are maintained.
What if my equipment needs replacement?
We don't sell new equipment, but we can coordinate with distributors and oversee commissioning of replacement units if needed.
Are Apuro appliances energy-efficient?
Yes. Apuro invests in efficiency improvements. Induction cooktops, for example, are more energy-efficient than traditional gas griddles. Thermal controls minimize standby power consumption.
Can you source Apuro spare parts?
Yes. We access genuine Apuro spare parts and accessories through authorized channels. For harder-to-find components, we coordinate with distributors or Apuro directly.
Contact us
Book Your Apuro Equipment Repair Today
Get your Apuro benchtop oven, griddle, mixer, slicer, or catering equipment fixed today. Same-day service* available across Australia with transparent pricing, qualified technicians, and comprehensive warranty protection.
Call us on 1300 434 380
Or leave a message using the form below.
Same-Day Repairs Available
*subject to availability
12-month parts warranty | 3-month labor warranty
Servicing Australia since 2009
Call Us:
or leave a message using the form below