Austune Refrigeration Repair | National Appliance Repairs
Your Austune fridge or freezer keeps food safe. One moment it's maintaining perfect temperature, the next it's warming up and you're watching stock go bad. In a restaurant, hotel, or supermarket, a broken fridge isn't just an inconvenience -- it threatens your business. Austune has been supplying Australian commercial refrigeration for over 30 years. We've been repairing their units across the country just as long. We know how to get you back to proper cooling fast.
15+ Years of Expert Service
Thousands of appliances repaired completed across domestic and commercial appliances nationwide.
12M warranty on parts & 3m warranty on labour
Every repair backed by comprehensive warranty coverage – 12 months on parts, 3 months on labour.
About Austune Commercial Refrigeration
Austune: Australian Commercial Refrigeration Built for Australian Conditions
Austune is Australia's leading importer of commercial refrigeration. The brand recognized that Australian businesses needed refrigeration equipment built to handle local climate conditions -- heat, humidity, dusty environments. Rather than rely solely on imported equipment, Austune sourced and adapted commercial refrigeration systems specifically for Australian conditions.
The company has over 30 years of industry experience. They supply restaurants, hotels, supermarkets, butcher shops, catering businesses, and major hospitality chains. Austune combines European-style sleek design with exceptional durability. The equipment is designed to be attractive -- because it sits in customer-facing areas -- while remaining tough enough to handle 24/7 operation in demanding kitchens.
Austune offers a full Australia-wide parts and labour warranty. They've built a service network across the country. The brand is trusted because it delivers on reliability and because when something does go wrong, Austune customers can get genuine parts and experienced service.
What We Repair: Austune Refrigeration Equipment
Underbench Fridges
Compact units that fit under work surfaces or benches. Stainless steel construction. Glass or solid doors. Used in prep areas, pizza stations, and bar backs. We repair cooling failures, door seal issues, and temperature control problems.
Upright Display Fridges
Glass-door units for displaying drinks, prepared foods, and products to customers. Larger capacity than underbench models. Used in supermarkets, delis, and convenience stores. We handle temperature sensor failure, compressor issues, and seal leaks.
Walk-In Coldrooms
Large refrigerated spaces built on-site or prefabricated. Used in commercial kitchens for bulk storage. We repair compressor failures, thermostat issues, and evaporator problems.
Reach-In Fridges and Freezers
Commercial workhorse units. Often two or three doors. Heavy-duty construction. Used in busy kitchens. We service cooling failures, electrical issues, and mechanical wear.
Blast Chillers
Specialized equipment that rapidly cools food from cooking temperature to safe storage temperature. Used in catering, restaurants, and food production. We repair compressor issues, temperature control failure, and sensor malfunction.
Prep Tables with Refrigeration
Work surface with refrigerated storage underneath. Used for sandwich prep, salad preparation, and ingredient organization. We handle cooling problems and seal failures.
Ice Makers
Standalone or built-in ice machines for high-volume kitchens. We repair compressor failure, water supply issues, and ice production problems.
Display Cabinets
Refrigerated units with angled glass tops for showcasing products. Used in bakeries, delis, and prepared food areas. We service cooling issues and seal leaks.
When Austune Refrigeration Breaks Down: Common Problems We Fix
Not Cooling or Cooling Weakly
Thermostat sensor failing. Compressor not running. Refrigerant leak. We diagnose where the cooling chain is broken and repair accordingly.
Compressor Running But No Cooling
Low refrigerant charge. Faulty expansion valve. Clogged evaporator. We check refrigerant levels, test valves, and clean or replace components.
Door Seals Leaking Cold Air
Worn gasket letting warm air in. Compressor works constantly trying to maintain temperature. We replace the door seal. Often a straightforward fix that saves energy costs.
Condensation Building Inside Cabinet
Temperature fluctuating or humidity too high. Seal failure allowing moisture in. We check the seal, verify thermostat is working, and address moisture sources.
Frost Buildup on Evaporator
Defrost cycle failing. Fan motor not operating. Evaporator iced up. We check the defrost heater, test the fan, and clear ice if necessary.
Thermostat Not Holding Temperature
Temperature sensor faulty. Control board malfunctioning. We test the sensor, check wiring, and replace the control board if needed.
Water Pooling Inside or Under Unit
Drain line blocked or frozen. Water supply line leaking. We clear drainage, check water inlet lines, and repair leaks.
Fan Motor Noise or Not Running
Motor bearing failure. Blade damage or obstruction. We test the motor, clear obstructions, and replace if necessary.
Electrical Breaker Tripping
Short circuit or ground fault. Excessive current draw. We trace the electrical issue and repair the problem safely.
Our Solution: Austune Refrigeration Repair That Works
When you call about a failing Austune unit, we know time matters. Cold food storage is critical. You can't wait weeks for a repair.
You describe the problem. We ask about the model, when it started failing, and whether it's losing temperature gradually or suddenly. Then we schedule a visit-- same-day if possible given the urgency of your situation.
Our technician arrives with Austune knowledge and parts for common refrigeration repairs. They inspect the unit systematically-- checking thermostat sensors, testing the compressor, examining door seals, checking refrigerant levels if appropriate. If the part is in the van, they quote immediately. If sourcing is needed, they provide a written estimate before ordering.
Most Austune repairs wrap up same-day when parts are available. We use genuine Austune parts or approved alternatives that meet manufacturer specifications. Every repair is backed by a 12-month parts warranty and 3-month labour warranty.
Why Choose us?
Why Choose National Appliance Repairs for Austune Refrigeration
National Appliance Repairs is Australia's trusted partner for appliance repair services. With over 15 years of industry experience, we've built our reputation on honest pricing, rapid response times, and lasting solutions.
Same-Day Appointments Available (Subject to availability)
No long waits. We schedule repairs for your convenience, often on the same day you call.
Fixed-Price Quotes
We provide clear, upfront pricing before any work begins. Service call rates vary by appliance type and brand, with labour and parts quoted and approved before we proceed.
12-Month Warranty
Every repair backed by our comprehensive warranty – 12 months on part, 3 months on labour.
Urgent Repairs
We service Melbourne, Sydney, Brisbane, Adelaide, and Perth. Not sure if we can reach you? Give us a call to check!
Repair or Replace – We Handle Both
We service major domestic and commercial kitchen and laundry appliance brands and models.
Authorised Service Agents
We service major domestic and commercial kitchen and laundry appliance brands and models.
Fully Qualified Technicians
All our fully qualified, in-house trained technicians carry genuine, high-turnover parts for major brands in their vans.
Australia-Wide Metro Coverage
We service Melbourne, Sydney, Brisbane, Adelaide, and Perth. Not sure if we can reach you? Give us a call to check!
Live Office Support
Our office team is available Monday to Friday, 8:30 AM–7:00 PM, and Saturday, 8:30 AM–4:30 PM, to book repairs, confirm availability, or answer questions.
Honest, On-site Advice
Sometimes repair isn't the best option. We’ll tell you if replacement is smarter.
All Domestic & Commercial Brands
We service major domestic and commercial kitchen and laundry appliance brands and models.
Client Testimonials
Client Testimonials
Thousands of residents and business owners have trusted National Appliance Repairs to repair their Astune appliances. Here's why.
FAQS
Frequently Asked Questions About Austune Refrigeration Repair
How do you test if an Austune fridge is actually losing refrigerant?
We use pressure gauges to check the system. If pressure is low and the unit isn't cooling, leakage is likely. Some leaks are small and slow-- you might go months without noticing. We detect and repair them.
Can you just refill refrigerant without finding the leak?
We could, but it's temporary. Refrigerant leaks recur within weeks or months. We locate the leak, repair it, then refill. It costs more upfront but saves you repeated service calls.
What happens if an Austune door gasket tears slightly but still seals?
Minor tears might seem fine but they spread over time. Heat creeps in, your compressor works harder, and eventually the seal fails completely. We recommend replacement while the tear is small rather than waiting for total failure.
Do Austune underbench fridges hold temperature differently than upright models?
Not really -- both use thermostats and compressors. The main difference is airflow design. We service both the same way, just accounting for their different layouts during repair.
Is it worth replacing a thermostat sensor in an old Austune unit?
Usually yes. A sensor replacement might run $250-$400. It's cheap insurance against temperature fluctuations that could spoil food worth hundreds. We'll assess your unit's age and advise.
Contact us
Book Your Austune Refrigeration Repair Today
Get your Austune refrigeration fixed today. Same-day service available in many areas with transparent pricing, qualified technicians, and warranty protection.
Call us on 1300 434 380
Or leave a message using the form below.
Same-Day Repairs Available
*subject to availability
12-month parts warranty | 3-month labor warranty
Servicing Australia since 2009
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or leave a message using the form below