My (~15 year old) Hoover clothes washing machine was broken and I called Nationwide Appliance Repairs to see whether it could be repaired. The technician that came out was on time, professional and very knowledgeable. He diagnosed the problem quickly and arranged a quote for new parts to repair the problem. The level of service was exceptional. Would recommend highly.
Great customer service and experienced technician. I was really happy with the service. The only feedback I would ask is please could you confirm the timing of the booking a little earlier than at 6pm the day before .
Communication was excellent throughout my experience. The technician who attended was thorough and explained everything to me well even showing me what he was referring to. Very happy with the service call out and costs associated.
Excelent service, well mannered service repair man. Straight onto the job . worked out what was wrong then left ,had to order the part as it was an older type oven.Is now working perfectly.Was cheaper to repair than to replace.Would use this company again if needed.
From Booking the service to on call service, staff were courteous, and to the point with what was wrong with my washing machine. Adam was able to stop the machine from moving during spin cycle but also noted that the Miele's drum was very loose.
They communicated in advance when they would come (they came a little early even, which was great for me), they fixed the issue very easily, they were friendly and really polite. The admin staff who took my call were also very friendly and polite. Overall a really easy experience.
Marsh the technician arrived on time, he was courteous, knowledgeable and very well presented and understood the nature of the defective issue with my fridge and repaired it in an efficient and timely manner. I spoke with Jacob a representative of the organization who was courteous and helpful and responsive.
The techinician wasted no time, and completed the Job (restoring a new door seal to the washer) and tested the machine within the first half an hour an hour. Quite impressive how quickly the job was done. ver professional!
Booking was straight forward. All prices from call out fee etc were explained thoroughly. Follow up phone calls from company confirming appointment time slot as well as an ETA phone call received from tech on the day of the job. Ahmed arrived on time and was very friendly and professional. He completed the job in a timely manner and explained what the problem was etc. I would definitely use their services again if need be.
Very responsive and called back in quick time, caller was polite and respectful and booked the job in very quickly, followed up to ensure the booking time and date were confirmed. Would recommend this service & use again
Good experience throughout. I was happiest about the fact that the tech did his best to conduct the repair without spending a considerable amount of time opening up the machine to get the faulty part which I felt he was entitled to and I would have been ok with.Highly recommended and will use again.
They want a picture of the manual, the cooktop glass and will then send quote. They have the part but won’t send a technician to my area, St Andrews VictoriaNot happyGot a call from Shams from NWAR, very helpful with advise on what to do regarding replacement glass or looking for a new cooktop
My 20 year old Liebherr Wine Fridge failed, and after researching its replacement cost (horrific!) I decided to try Appliance Repairs. They determined it was the thermostat and obtained a replacement unit. The Technician, Marsh, who replaced the failed part was very personable, polite and efficient. The fridge is now back in service. I have no hesitation in recommending both Liebherr and Appliance Repairs.
I had been having issues with my dryer for a few months now. The technician was very professional, he successfully resolved the problems and even gave me tips on how to avoid similar issues from recurring. Definitely recommend.
My repairman (I didn’t catch his name!) gave me 30 minutes notice as requested and arrived on time. He was very knowledgeable and efficient at working out the issue for my dishwasher. He was able to fix the issue within the half hour base rate. He also took the time to explain to me how to stop the issue occurring in the future.
The technician was knowledgeable and confident. He did not try to replace components and charge me. Instead, he showed me how I can benefit most from the gas stove. He also fixed the burner top which was misplaced.
Thank you for the great service. The service repairman Li was on time which was wonderful so we didn't have to wait around for hours. He quickly found the issue, had the part on him and replaced it without fuss. The oven was fixed within half an hour. Great service. I highly recommend this company. Thank you!