Caroline Springs Appliance Repair Services

Google Rating

4.5

Based on 139 reviews

National Appliance Repairs

4.5

Troy Edwards

07:34 28 Jul 21

These guys are a little expensive for their call out at $154 for first 30 mins however I was lucky and the tech was able to fix my issue within the time limit. I think I was lucky that no parts were required as I would have been up for another $88 plus any parts. However at this stage if my LG fridge plays up again I would use this company :)

Kevin Francis Maguire

07:18 27 Jul 21

Cody Phelan

06:04 22 Jul 21

Great customer service from Shams at NAR.Anthony visited our house after hours and fixed an urgent issue with our gas oven. NAR were the first to respond to my query out of a few businesses in the area. We will use their services in future.

jess shillo

03:38 20 Jul 21

Steve K

02:54 08 Jul 21

Happy with service.

Piotrek Ziolkowski

03:02 07 Jul 21

Quick and easy :)

Rino S

07:36 06 Jul 21

Great service, courteous technician and Tony at customer service department was very friendly and helpful

Liz Cooke

06:35 06 Jul 21

Marsh is an excellent repair technician and Shane in the office are both pleasant to deal with and arrive at the agreed time.

jana habermann

15:34 05 Jul 21

Ablyn Siew Qie See

05:09 05 Jul 21

Tony Payne

05:03 02 Jul 21

Prompt good quality service that fixed the problem with our Bosch dishwasher. Recommended

Mark Bennett

02:55 02 Jul 21

Damian came a few days early realising he was in the area, was masked up, polite and informative.Would recommend to family and friends.

Michael O'Donnell

00:34 01 Jul 21

Shane ... could not ask for better service, help and advise. Thoroughly recommended

Gaynor Harrison

05:19 28 Jun 21

Very impressive with the service. Technician was prompt and very informative. Thank you.

Brian Hodge

01:40 28 Jun 21

Ben Piotto

06:10 25 Jun 21

Very friendly and quick to resolve the problem with our fridge

Nabih Gaaloul

06:26 23 Jun 21

Good service my jon.

Patsali

10:26 22 Jun 21

Very happy with the service - the fridge was repaired temporarily as the replacement part isn’t available. Communication was very good and follow up.

Jinan Daher

03:38 21 Jun 21

Excellent service.

Peter Reeves

06:21 16 Jun 21

Our 14 year old Miele range hood had been giving us number of small problems. We called Nationwide who sent Ben to look at our problems. Ben was a great help and fixed the issues he could. However it looks like we will need to eventually replace the old range hood. Ben was able to help us find the replacement hood (our model has been discontinued). Also Nationwide stayed in touch to ensure all was good. We like the kind of honest, friendly service and will use Nationwide and Ben whenever we have a need in the future.

vladimir espinoza

03:29 16 Jun 21

Marsh came out to repair our stove and he was impeccable.. Not only did he resolve the issue we had , but when presented with a problem on site (the knobs were not fitting) he said wait and I will check the van and see if we can resolve it. His CAN DO attitude made the whole experience gratifying. Thank you Marsh for you "second to none" service. Wish you well

Gaye Edmonds

04:37 10 Jun 21

The repairman Li was quick and efficient. He explained the fault and it was repaired immediately. I was delighted with his professionalism and would highly recommend Li's work. Many thanks for this great work. Many thanks also to Shams for the excellent customer care service.

Tomi Winfree

05:58 28 May 21

After monitoring and testing our coffee maker for a number of weeks due to an intermittent problem, the issues were identified and the machine was repaired at a good price.

Joseph Pugliese

04:08 27 May 21

Great service: professional and thorough.

Marlen Schoenig

04:18 24 May 21

Robert Ruggiero

11:02 20 May 21

Mark Boyd

04:38 19 May 21

Professional service by qualified techs, great communication by everyone.

Andrew Mills

01:38 19 May 21

Great customer service and arrived on time and did a thorough job.

Fillia Dertilis

03:57 13 May 21

The technician, Mike, who attended for this job, was excellent. On time and very knowledgeable.I would have no qualms in recommending him to others.

Sandra Robertson

01:26 04 May 21

Kerry Jones

00:54 22 Apr 21

We have 2 Samsung Fridges that needed repair. One of which had very complicated issues. The Technician was brilliant, knew his stuff and left no stone unturned until he resolved the problem. Our fridge is now running perfectly again.Professional, friendly, old fashioned service with a smile.Thank you Marsh.The office were great with communication and customer service.We would highly recommend Nationwide to family and friends and will use again.

Charlie White

04:05 17 Apr 21

Service in a timely manner and professional, with genuine information and follow up.

Mary Byass

02:30 16 Apr 21

Megan Howie

16:03 03 Apr 21

Damian was fantastic and fixed our dishwasher easily, quickly and knew exactly what was wrong. Even worked on Good Friday! Excellent repair - thanks Damian !

Tony Colvin

01:21 31 Mar 21

Very Frienldy, Courtney's and Professiknal Service Team.I would recommend their service to anyone the requires their assistance.

Cheryl Hone

05:38 26 Mar 21

On time, fast, and fixed all within half an hour, very impressed

Tony Denham

09:15 13 Mar 21

Efy Coustas

06:12 08 Mar 21

Prompt and Good Service

Tamim Marial

09:42 26 Feb 21

I had a really good experience with Damian in Sydney. He fixed our Washing Machine and explained to me what he was doing and what went wrong. I really appreciated this. From when i called and the washing machine was fixed was less than 24 hours. Super quick. Cheers

Lydia Ho

22:23 24 Feb 21

Efficient and prompt service. Would highly recommend, thank you!

Peter Ss

05:59 10 Feb 21

Quick response, technician on time, great service.

Judith Groat

02:31 05 Feb 21

Chris the technician phoned before he arrived, quickly diagnosed the problem with my Asko dishwasher and made the repairs. Very courteous man. I would use Nationwide Appliance Repairs and recommend them to my friends.

Anne Crook

05:11 30 Jan 21

They didn't give up on the problem. Successfully completed the repairs even to the extent of making a replacement part because the manufacture of the machine shipping was a problem during Covid virus. Machine delivered and installed highly recommend this company for there service & communications. Thank you Ben

Gina G.C.

04:23 30 Jan 21

Michael Baker

04:16 30 Jan 21

Very efficient and professional service, attended the property immediately upon us logging the fault and provided a thorough assessment of the problem

Anshu Boparai

08:21 28 Jan 21

Penny Katopodis

01:13 26 Jan 21

Vicky Emsley

20:52 16 Jan 21

Thon Le

07:19 15 Jan 21

Sam services very good .Thank you

Amy Moore

07:55 06 Jan 21

The technician who came out to look at our washing machine was very efficient. Will definitely use this company again.

Tristan Tabak

15:05 05 Jan 21

Excellent customer service, very helpful in answering any questions with prompt responses. I would certainly like to thank Ben with his assistance, greatly appreciated.

Sam Rodrik

07:56 04 Jan 21

I was very happy with the service I called the office was nice and easy to book a job technician came out found the problem with my fridge part needed to be ordered in the office called and followed up with me, part was ordered the technician returned and installed the part, the process was very smooth, a big thank you to Shams from the office he provided me great service.

Nicole Dunn

04:23 22 Dec 20

Colleen Reid

05:02 18 Dec 20

I hope you are giving me a goodhanks to a charming salesman I'm probably getting my good deal

Ashley Giang

03:35 18 Dec 20

Technician very helpful and informative!

Peter Bailey

21:35 19 Nov 20

Your serviceman Chris was at our home when he said he would be, he was friendly, efficient and explained what he was doing at all times. Chris made suggestion as to how to get the best use out of our refrigerator especially the icemaker. Chris left the kitchen clean and with no mess to clean up. Thank you.

Dagny Prasad

22:19 15 Nov 20

Caitlin Keyes-Liley

02:53 04 Nov 20

Very fast response time and very polite and professional technician. Upfront about all costs.

Felicity Lay

22:39 28 Oct 20

Nicole Jack

19:13 28 Oct 20

Fantastic customer service. Great communication and kept me up to date on the status and cost of the repairs as well as technician arrival times. Highly recommend. Thanks

Peter Lawrence

02:08 27 Oct 20

Outstanding service, very prompt and knowledgeable staff, excellent rates. Fixed my dish washer in under a minute! Will definitely use their services again!

Irene Corda

03:22 21 Oct 20

Prompt professional responseFull responsibility was taken and rectified

Gerard Hogan

03:03 12 Oct 20

Gotta love a repair service that turns up when they say they will. I know that sounds simple, but it happens so rarely. Prompt and knowledgeable staff as well. Would use again if the need arose, for sure.

Barb Donnelly

04:57 05 Oct 20

The technician explained the issue with my washing machine clearly and provided me with solid advice on next steps. Happy with the service.

Wayne B

21:59 28 Sep 20

prompt service, friendly and helpful technician, good comms and follow up.

Gerard Rowan

06:53 26 Sep 20

Good service - great communication and showed up on time. Offered honest appraisal of our washing machine, which need replacing.

Kien Huynh

00:23 23 Sep 20

The technician is friendly, on time and efficient. Overall happy with the work.

Leanne Naylor

06:35 19 Sep 20

My experience with Nationwide Appliance was very good they will go out of their way to help you. From the people who take your call to the person that comes and looks at what you need to be fix.They are straight forward if it can not be fix they will tell there is no leading you on prices are good and they are upfront about everything.I would not go pass them at all, i would definitely call them first every time i need them

Dash Jayasuriya

01:33 11 Sep 20

Called them because my washing machine was leaking. They sent a technician out in a couple of day, despite lock down, and he was very helpful. They even sent replacement quotes when he said it couldn't be fixed. Very happy with the service they offered.

Bayside Messengers

07:11 29 Aug 20

These guys are very professional and very honest with the work they provide. Easy to communicate with them and they offer high knowledge regarding the services they provide. Will highly recommend them to everyone!

Darren Gosewinckel

00:06 26 Aug 20

Marsh had great knowledge very happy with his service provided on our oven I will use Nationwide again in the future and would highly recommend their service, was fast efficient and great service both from the office and technician Marsh

Brad Bennetts

06:29 19 Aug 20

I'm really pleased with the quality service these folks provided when our Bosch washing machine stopped working. They were upfront about the fee structure and very prompt in sending someone out. The technician Chris knew his stuff, was super friendly and professional, and made sure to adhere to COVID safety protocols.I'll use this company again and recommend them to others.

Waqi Hussain

12:59 18 Aug 20

Amazing product quality and great service. Highly recommended

Helmand Obeid

12:56 18 Aug 20

Quick service, very professional will definitely recommend to everyone. Keep up the good work guys thumbs up 👍

Laheem Hassan

12:44 18 Aug 20

Hi guys very good product and amazing service and very friendly staff

Jenny Sorrell

06:44 11 Aug 20

Service was excellent. Arrived on time, did his best to fix my washing machine although it was way past it’s use by date. I was very happy with the service provided and would recommend this company.

Jenny Campbell

05:49 11 Aug 20

Nationwide technician came within the window specified and even called to let me know when he would arrive. He was courteous, knowledgeable and professional. And importantly followed COVID 19 health guidelines. Unfortunately the parts were no longer available for my old oven and nationwide sent me several alternatives for replacement and a follow up call to make sure I had all the information needed.

Joe Kiss

22:46 29 Jul 20

Called up to book an appliance repair. Even though I didn’t need to get a tech out at the end, their customer service was prompt and understanding. Their was no cancellation charge either. Good customer service.

Gary Coles

03:49 28 Jul 20

Prompt & courteous service.Our technician, Chris, was great on site.Will use again

tanya Van Tricht

23:35 21 Jul 20

I've used this company a couple of times over the years to fix my appliances. I've found them to be efficient, arrive on time and are very reasonable with their work and price. They are genuine and don't rip you off on parts and work. I seem to get the same trades person Marsh, he is really good and ensures you understands the work carried out.Work is guarantee. I highly recommend this company.

John Middleton

07:08 21 Jul 20

The service was prompt and friendly. The technician was thorough and diagnosed the problem. A quote for parts and labour to complete the repair was submitted the next day. Very Professional service.

Peter Tregeagle

11:08 17 Jul 20

The technician went above and beyond, completing our dryer repair at 7pm on a Friday night after delays on an earlier job. He was very knowledgable, friendly and efficient. The office kept us informed prior to the technician turning up. Could not have asked for better service.

Vanessa Grabski

09:21 17 Jul 20

Very happy with the service we received. Chris was so nice and professional, and fixed our oven very efficiently.

Fran Crump

07:22 14 Jul 20

Our machine 'died' and they were able to send someone a day later who arrived on time and was very efficient and helpful. Although we have decided to upgrade to a newer model, I would highly recommend this company for repairs.

Kevin Mourilyan

06:48 13 Jul 20

Very happy with the service and professionalism of the service technician.I would recommend this company to others seeking help with appliance problems

Jennifer Cachia

01:20 13 Jul 20

I just want to let your company know that the technician that just fixed my oven was brilliant. Very pleased with his professionalism and workmanship. I didn’t catch his name but he is an asset to your company..

Craig Campbell

08:19 05 Jul 20

Great dealing with everyone. From organising the appointment, to the technician. Everything was so smooth and all involved were amazing.

Ted Hamilton

06:44 03 Jul 20

I was very happy with the work done by Nationwide Appliance Repairs. Chris, the technician and his trainee technician were very prompt in attending to the call and were both pleasant and efficient. Thanks for your help. I thoroughly recommend this company.

Rod Boyd

06:28 01 Jul 20

Chris was very thorough, honest and a pleasure to deal with. Would use Nationwide Appliance Repairs again.

Lora McMillan

09:00 23 Jun 20

Robert Mazzilli

09:56 21 Jun 20

Lisa Pritchard

06:11 21 Jun 20

Many thanks for servicing our dishwasher. It was a pleasure to receive a courtesy call to confirm the booking (30 minutes before arrival) . The issue was fixed promptly and your staff member Chris was informative and helpful.

Michelle McLean

04:17 19 Jun 20

Our technician called before arriving, was diligent, knowledgeable and friendly. Although he could not fix the issue on the spot, he gave us all the information we needed.

Jean Antoine Sung

12:29 10 Jun 20

Omar come out had a look at our Miele oven, had the element in the van and repaired our oven on the same day very happy with the service we received both from the office and technician Omar. Would highly recommend.

Joel Williamson

07:25 28 May 20

There was some initial communication issues about pricing, and after a few phone calls we were able to work out the issues thanks to Shamsher. The work itself was to a high standard and the technician was knowledgeable.

Patricia White

23:41 26 May 20

Thank you for your prompt advice on the repair of my machine. However, after very careful consideration of the age of the machine and the current offers for new machines, I have decided to buy a new one instead.Please note that I was very happy with the service call. The person who called was very professional and fully explained the problem and demonstrated the cause of it and how it could be fixed. I would be happy to recommend your company.

Lily Chen

23:46 20 May 20

I am so happy to have found this company. From the first go, they have been very helpful and professional. Ben, the technician is very thorough with his explanation of the problem with my Maytag washing machine.

David Monahan

09:14 20 May 20

Chris from Nationwide Appliances Repairs attended our house today to assess the problem with our stove & was very good in determining the problem & advising us of what was wrong & advised that he would need to order a replacement part & come back & install it. He impressed us with his work.David Monahan

Moey

10:08 17 May 20

These guys did a very good job and haven’t had any issues with my coffee machine in months. Highly recommended.P.S Very friendly and kind staff.

meryem mamudov

09:54 17 May 20

Very good service. I called up when I needed my washing machine repaired. Fast and friendly service. Very happy with the result and strongly recommend :)

Eric Memeti

09:39 17 May 20

Very happy with the overall service Nationwide have been very helpful and very prompt at the there service.My Miele Oven was not heating I called and got same day service with Marsh who came out had the part in his van and my oven was fixed on the spot.Would highly recommend.

min hamid

23:26 22 Apr 20

Spoke to Shams over the phone who gave me a massive discount to help with our finances during covid19! Really appreciate these kinda service and empathy at times like this. Highly recommend

Denise Buckley

12:54 14 Apr 20

We were extremely impressed with Ben’s professional attitude toward us and how he managers his teamIt was a pleasure to meet you

Jack Williams

04:07 18 Feb 20

Great work from Angelo and the boys in the office. The man seemingly knows everything there is to know about Bosch washing machines. In addition to a new door lock Angelo was able to salvage parts from an already broken machine we had sitting on our porch to create somewhat of a Franken-bosch. Would recommend. Glad we chose to repair as opposed to buy a new machine.

Bruno K

08:56 14 Jan 20

I don't normally bother with reviews, but Nationwide Appliance Repairs really saved the day for me. Our commercial Winterhalter Dishwasher UC-XL-E is predominant to our business and broke down on us on the lead up to New Years Eve. We were preparing for a 500 person function. The Great Technician came out and within no time the dishwasher was working again, I am eternally grateful. These people really saved the day for us and i couldn't recommend them anymore!

debojit das

13:27 12 Dec 19

ZAK Lukic (ZAK)

05:56 02 Dec 19

Fantastic service from technician

Abdulkariim

04:21 21 Nov 19

Absolutely amazing the service they provided us, prompt return of our appliance and have been very happy with the work done to repair our dryer,We have a pretty big fsmily 7of us haha so it was much needed!!! Thx again guys👍

Ariz Ansari

18:27 11 Nov 19

Kathy Vantfoort

23:40 29 Oct 19

Sarah Burney

08:50 11 Oct 19

Noel Bennett

07:28 11 Sep 19

Tech Sam was very professional and knowledgeable about all products. Was able to diagnose in a very efficient many. Although we didnt go through with repairs. He represented the company professionally and answered all our questions in a very polite and curious manner. Would recommend any time

Gezime Tair

12:56 10 Sep 19

I had Nationwide come out and fix my Bosch washing machine. I received great service over the phone, technician called 30min prior to coming out, he was very polite and informative about the problem I had. He replaced the part needed which he had in his van and the machine was up and running within 25min.Prices where great and service was very good, I would highly recommend Nationwide Appliance Repairs.

Muhammad afridi

17:13 08 Sep 19

I had some problem with my fridge. . The electrician arrived with in an hour after i called the call. He serviced the fridge and fixes the leakage. He did a great job. I would recommend it to any one.

Tony Voice

03:41 07 Sep 19

I had Marsh come out to look at my Maytag Fridge, his knowledge was amazing, had another company try fix it and was not able to, as soon as Marsh had a look within 15min he know what the problem was, ordered parts in returned and fitted the parts as need and my fridge has been working great ever since, I will be using Nationwide Appliance Repairs again in the future for all my appliance repair needs. Would highly recommend.

Hosam Fili

09:47 06 Sep 19

Great service, fast and affective, no hidden charges and Honest. Thumbs up 👍I definitely recommend them to others.

amko tonci

12:53 05 Sep 19

DAPOOLPARTY

23:33 03 Sep 19

Great service! Out technician Sam was on time and very thorough with finding the problem also has a great smile 😊

Darren Kennedy

21:38 03 Sep 19

I had John attend my home and repair my fridge, he was very polite and explained exactly what was wrong with my fridge, I was quoted a good price to order in the electronic board for my fridge, John returned and fitted the board and my fridge has been working great every since.Would highly recommend using Nationwide Appliance Repairs

Sam Waris

09:42 26 Jun 19

I had my washing machine fixed by them and they delivered a good and fast service. Will use them again if any other things break down.

Ekrem Mamudov

10:09 23 Jun 19

Good service and quality technicians! Got my fridge repaired and back up and running within the same day as promised. Very satisfied with the work.Highly recommended using!

Samira Jamac

02:30 19 Jun 19

Would Highly Recommend using!!Very satisfied with the quality of work and having my Westinghouse Fridge back up and running.Wonderful service from manager Ben! Thank you so much!

Maddy Fello

12:09 18 Jun 19

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